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This privacy policy sets out how “Marathon Threads (Nottingham) Ltd” uses and protects any information that you give “Marathon Threads (Nottingham) Ltd” when you use this website.

“Marathon Threads (Nottingham) Ltd” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Marathon Threads (Nottingham) Ltd” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

Security & Gateway payments

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Credit card information is recorded by use of a secure SSL server using 256-bit encryption as used by most of the world's banking organisations.

For the security of our customers, we do not store credit card numbers. Credit card numbers are only passed on to our payment service provider (Sage Pay).

The information we hold will be accurate and up to date. You can check the information that we hold about you by writing to us. If you find any inaccuracies we will rectify the error as soon as possible.

The personal information which we hold will be held securely in accordance with our internal security policy and UK law. 

What data we collect and how it is saved

We may collect the following information:

  • name, company and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

  • Credit card / debit card details will not be stored on our system but through the Sage payment system.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal accounts and record keeping

  • We may use the information collected to improve our products and services to the benefit of the customer.

  • For marketing, we will periodically send promotional emails / newsletters about our products, special offers or other information which we think you may find interesting using the email address which you have provided and consented for us to use, under the GDPR regulation 2018  

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. This will be by subscription only and prior consent will be requested.

  • We may use the information to customise the website according to your interests.

Cookies Policy

What is a cookie?

A cookie is a text file that contains information that is stored on an internet users device when visiting a website.  Information is sent by a web server to a web browser and stored by your browser so that each time the browser requests a page from the server it will deliver you the right content, saving you time and make visiting web sites more efficient and enjoyable. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website. They can be used for many different reasons – from remembering login information and what is in your online shopping basket, to tailoring online adverts so you see more adverts suited to what you want.

What types of cookies we use:

We use First and Third-party cookies linked to Google and Social Media. Our cookies (First party) include two types:

Session Cookies consist of a text file sent by a web server to a web browser and this data expires at the end of the user session when the web browser is closed. They teach us about improving our site and what content is better for the user.

Persistent consist of a text file sent by a web server to a web browser and is stored unless deleted or expires. It allows us to remember you and ensure we enhance your visit next time.

How we use our cookies:

We may use the information we obtain from your use of our cookies so that we recognise your computer when you visit our website and to track you as you navigate through the site. This information will help us to improve the website’s usability and analyse the use of our website. This information allows us to deliver more personalised and relevant content from our website for you.

What Third party cookies we use:

This site is linked to Google Analytics so that we can track and analyse the value of this website.

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information. You can find out more from Google's privacy policy at http://www.google.com/privacypolicy.html 

Our site is also linked to social media sites Facebook, Twitter, Instagram and LinkedIn. Please visit these sites to understand how this data is processed.

Deleting cookies

Please be aware that deleting cookies will have an effect on your user experience and while you will still have access to our site there may be some areas where content will be limited.

However, you can delete cookies already stored on your computer:

https://www.aboutcookies.org/how-to-delete-cookies/

As our website uses cookies, we'll ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

If you want more information you can visit these pages:

Privacy

Links to other websites

Our website may contain outgoing links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Sage Pay

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure method such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So,when buying through our site, you can be sure that you are completely protected

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you will be asked to opt in and click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at info@marathonthreads.co.uk.

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the new GDPR 2018 regulations.  If you would like a copy of the information held on you please write to Marathon Threads (Nottingham) Ltd, Marathon House, Tavistock Avenue, Ripley, Derbyshire, DE5 3SE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law
(b) in connection with any legal proceedings or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.Except as provided in this privacy policy, we will not provide your information to third parties without your written consent.

Security of your personal information

We will ensure any personal information supplied to us through this site will be retained safely or deleted once your enquiry has been completed. All data provided will be housed on a secure password- and firewall- protected servers.

Please note that data transmission over the internet is inherently insecure, and we cannot guarantee the security of all data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you're happy with any changes.

Your rights

We always request your consent and may from time to time use your data for marketing purposes for the business only. If you have consented then you may instruct us not to process your personal information for marketing purposes, by sending an email to us info@marathonthreads.co.uk  

Third party websites

The website contains links to other industry related websites. We're not responsible for the privacy policies or practices of third party websites.

Contact us

This website is owned and operated by Marathon Threads Ltd.

You can contact us at: 
Marathon Threads (Nottingham) Ltd
Marathon House
Tavistock Avenue
Ripley
Derbyshire
DE5 3SE
UNITED KINGDOM

Email  Info@mararthonthreads.co.uk
Phone +44 (0)1773 741442